Shipping & delivery
What's your shipping policy?
Express as standard, fully tracked, dispatched within 48 hours — and the goods stay our responsibility until you receive them.
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Summary, Generated
Every order ships express and fully tracked, dispatched within 24–48 hours on business days. Delivered Duty Paid lanes (UK, US) prepay customs, so your checkout total is final.
If a parcel is lost, stuck or damaged, email support@neverover.com and we will investigate with the carrier and make it right with a replacement or a refund. In the EU and UK, the goods remain our responsibility until you physically receive them.
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Where to go from here
3 linksNEXT STEPWhat countries do you currently ship to?Where the policy actually reaches.ALSO IN SHIPPINGWhich delivery companies will the package be shipped through?The carriers doing the delivering.PEOPLE ALSO READMy item arrived damaged or faulty — what now?What happens when the parcel arrives damaged.
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