Returns & refunds
My item arrived damaged or faulty — what now?
Email us your order number and a photo and we will make it right with a replacement or a refund.
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Email support@neverover.com with your order number and a photo, and we will make it right with a replacement or a refund.
If you are in the EU, faulty items are additionally covered by the 2-year legal guarantee of conformity.
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