Shipping & delivery
Can I change the delivery address after placing the order?
Possibly, if you are quick — we cannot guarantee changes once an order is confirmed, but contact us within an hour of ordering and we'll try before it ships.
We cannot guarantee changes once an order is confirmed — the warehouse moves fast. Contact us within an hour of ordering and we will do our best to update the address before it ships.
Warning — once the order has shipped the delivery address is fixed. Contact us within an hour of ordering and we'll try before it ships.
If it still hasn't worked
The order has already shipped — the address is fixed; refuse the delivery or return it free within 30 days.
You moved and future orders should follow — update your default address in your account under Addresses.
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