Skip to content
- Summer sale

English Chevron
Romania RON Chevron
Account
Chevron Chevron Chevron
How long does it usually take to get my money back for a return?

Once we receive your return and confirm the item is in its original condition, we typically process the refund within 3 business days.

After that, the time it takes for the money to appear in your account depends on your payment provider:

• Credit or debit card: 1 to 3 business days

• PayPal: up to 5 business days

• Store credit: issued instantly once the return is approved

You’ll receive an email confirmation as soon as your refund is processed on our end.

CONTACT

Couldn't find an answer? Let's get to the bottom of this!

Find the answer in just a few clicks or contact us for additional help.

Mon-Fri: 8am-8pm
Sat & Holidays: 9am-6pm

Chat via WhatsApp
55785774***

Get help

Visit our Self-Service Centre to get quick answers to the most frequently asked questions or to write to us.

Start the conversation You need to be logged in.