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Updated at August 26th, 2025
Welcome to Neverover. These Terms & Conditions (“Terms”) govern your use of our website, https://www.neverover.com (the “Website”), and the services provided through it (the “Service”). By accessing or using our Service, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not use our Website or purchase from us.
For clarity, the following definitions apply:
Company / We / Us / Our — refers to NEVEROVER SRL, registered at Soseaua Mihai Bravu nr. 199, 021323 Bucharest, Romania, VAT ID RO42708372, Registration No. J2020007244409.
Customer / You / Your — refers to the individual or entity using our Service.
Website — our site, accessible at https://www.neverover.com.
Device — any internet-connected device used to access our Service.
Service — the features, products, and functionalities offered through our Website.
Third-Party Services — providers we rely on for payments, analytics, marketing, and order fulfillment.
Personal Data — information that can directly or indirectly identify you.
By using our Website, you represent that you are at least 18 years old or accessing it under the supervision of a parent or guardian.
You agree not to misuse our Service or engage in unlawful activities.
Our Website is powered by Shopify Inc. (“Shopify”), which provides the infrastructure for our online store, checkout, and payment processing.
Shopify processes your personal data on our behalf and takes GDPR compliance seriously.
All payment information is transmitted securely using SSL encryption and stored on secure servers.
For more details on how Shopify handles your data, see their Privacy Policy:
https://www.shopify.com/legal/privacy
When you place an order, you agree to:
Provide accurate, complete, and current information.
Authorize us (and our payment processors) to charge your payment method.
Accept that prices are subject to change at any time without prior notice.
Payment Providers we use include:
Shopify Payments (primary processor)
PayPal and Klarna (alternative methods)
Payments are processed securely, and we do not store full credit card details.
We want you to be fully satisfied with your purchase.
For complete details, please refer to our Returns & Refunds Policy, which governs eligibility, timelines, and conditions for returns.
We work with trusted providers to enhance your shopping experience, including:
Shopify Payments — order and payment processing
PayPal & Klarna — alternative payment options
Klaviyo — newsletters, abandoned cart emails, and marketing automation
Meta Pixel & Social Media Pixels — advertising and retargeting
Google Analytics GA4 — site performance and usage insights
By using our Service, you agree to the processing of data by these providers in compliance with GDPR and other applicable laws.
All content on our Website — including logos, product images, text, graphics, videos, and other materials — is owned by NEVEROVER SRL or licensed to us.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
We use marketing tools such as Meta Pixel, TikTok Pixel, Pinterest Pixel, and Google Ads to:
Deliver personalized ads
Show you relevant offers based on browsing activity
Improve marketing effectiveness
You can manage ad preferences and opt out of personalized ads via platform-specific settings.
To the maximum extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Our total liability for any claim related to an order is limited to the amount paid for that order.
Because our store is powered by Shopify, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), such as Canada and the United States.
Shopify uses Standard Contractual Clauses (SCCs) and other legally approved mechanisms to ensure GDPR compliance.
These Terms are governed by the laws of Romania.
Any disputes will be subject to the exclusive jurisdiction of the competent courts in Bucharest, Romania.
We may update these Terms to reflect changes in our practices or legal obligations.
The “Updated” date at the top of this page reflects the most recent version.
Your continued use of the Website constitutes acceptance of the updated Terms.
If you have questions about these Terms, you can reach us at:
NEVEROVER SRL
Soseaua Mihai Bravu nr. 199
021323 Bucharest, Romania
VAT ID: RO42708372
Registration No.: J2020007244409
Email: support@neverover.com
Phone: +40 775 339 490
