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Shipping & delivery

How can I be sure that I've placed the order correctly?

A successful order triggers a confirmation email within minutes, listing your order number, items, address and shipping method.

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A successful order triggers a confirmation email within minutes, listing your order number, items, address and shipping method.

If it has not arrived, check your spam folder — and if it is still missing, contact us before ordering again so we can make sure the order is not doubled.

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Where to go from here

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NEXT STEPHow much time does it take to process my order and ship it?What happens between Pay and Shipped.ALSO IN SHIPPINGHow can I track my order?The tracking link follows the confirmation.PEOPLE ALSO READHow can I see the orders I have placed?Every order lives in your account with its status.
See all 10 articles in Shipping & delivery

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