Skip to content
- Summer sale

English Chevron
France EUR Chevron
Account
Chevron Chevron Chevron
What happens after I complete my order?

Once your order is completed, here’s what happens next:

Order confirmation – You’ll receive an email confirming that your order was successfully placed, along with a summary of your items

Processing – We start preparing your order, typically within a few hours

Shipping confirmation – As soon as your order ships, you’ll get a second email with your tracking link

Delivery – You can follow your package in real time using the tracking link until it reaches your door

If you created an account, you can also log in anytime to check your order status and history.

CONTACT

Couldn't find an answer? Let's get to the bottom of this!

Find the answer in just a few clicks or contact us for additional help.

Mon-Fri: 8am-8pm
Sat & Holidays: 9am-6pm

Chat via WhatsApp
55785774***

Get help

Visit our Self-Service Centre to get quick answers to the most frequently asked questions or to write to us.

Start the conversation You need to be logged in.